Thank you for shopping with Locked in Goodies! We’re here to help make your experience smooth and enjoyable. Below is some important information regarding our customer service policies.

Exchanges & Credits
At this time, we do not offer refunds. However, if your item arrives damaged, we’re happy to provide an exchange or store credit. To request an exchange or credit for a damaged item, please reach out to us within 7 days of receiving your order at [info@lockedingoodies.com](mailto:info@lockedingoodies.com). Be sure to include your order number and photos of the damaged item to help us process your request quickly.

Response Time
Our customer service team aims to respond to all inquiries within 48-72 hours. We appreciate your patience as we work to assist you with your requests.

Contact Us
For any questions or concerns, feel free to email us at info@lockedingoodies.com.

We’re here to help!